Preparing for Installation Day:

Your Guide to Fast and Easy Fiber Installation

Picture this: The LexNet team has confirmed that we’re ready to install your fiber router, and the excitement is tangible. Reliable, affordable internet is nearly at your doorstep!

First, congratulations on choosing high-speed internet. Thank you for trusting LexNet to power your work, education, healthcare, and more through our lightning-fast fiber optics. We want to make your fiber installation as simple as possible, and your involvement is key. By taking steps to prepare your home for installation, you can help our technicians knock it out in no time.

Let’s begin with the first step of fiber installation: choosing an install day.

Scheduling Your Installation

Once your location is ready, we’ll call you to schedule your install day. It's essential to have someone available during the installation, so choose a time that suits you and your household best.

With installation planned, it’s time to prep your space for our technicians.

Preparing for Installation

• Choose Your Spot: You know your home best, so choose where your router will live wisely. We suggest a centralized location where internet devices are frequently used and a power outlet is easily accessible. Avoid outside walls or tucked-away spots that weaken the Wi-Fi signal.
• Clear the Area: Ensure the installation area is clutter-free and easily accessible. Clear away obstacles that might hinder the technician's access to the installation site, such as bulky furniture or fragile décor.
• Plan Ahead: Locate the fiber distribution box on the exterior wall of your house and compare it to your preferred router location. The fiber will run through this path, so if crawl spaces or attics are involved, please tidy these areas for our installers. We’ll work to find the least intrusive approach, but your input and preparation are valuable.

Thank you in advance for making this process smoother. Your readiness helps us install your internet that much faster. Now, let's dive into what you can expect during our technician's visit.

What to Expect During Installation

• Technician Visit: A LexNet technician will arrive as scheduled to install your fiber assets. If you have a spot in mind, fantastic! Otherwise, they'll find the best location based on signal strength and proximity to internet devices. As a valued LexNet customer, your installation and equipment costs are included in your service.
• Equipment: Your fiber assets include a modem and router. The modem is your gateway to fiber broadband, and it’s connected to our poles outside. The modem will attach to your Wi-Fi router, which spreads the wireless signal throughout your home.
• Connection Test: After installation, the technician will ensure everything works properly. Congratulations, you're officially connected!

Now that installation is complete, here are a few final tips to make the most of your new internet.

Post-Installation Tips

• Keep Our Contact: Save our number (1-844-4LEXNET) for assistance or questions post-installation. We’re here to help however we can, from account questions to troubleshooting assistance. We’ll also publish helpful resources on our website (LexNet1.com) to help you make the most of your internet service. 
• Optimize Your Wi-Fi: As you test your new connectivity, you might find an area of your home with weaker service. Try adjusting your router—placing it higher, uncovering it, etc.—for a better signal. Depending on the size and shape of your home, you may benefit from our Whole Home Wi-Fi services to optimize your signal. To learn more about your options, reach out to the LexNet team. 
• Get Excited: The last thing to do is enjoy your high-speed internet, knowing dedicated assistance is just a phone call away. Take time to explore your new speeds, from faster file downloads to smooth video streaming.

Your Connection, Our Commitment

At LexNet, we're committed to delivering top-notch service, reliable connectivity, and ongoing support. We’re thrilled about this fantastic development in our community and look forward to assisting you. Once installation is complete, please reach out to your team if you need us.

Thank you for choosing LexNet to power your connectivity.